Val and Bruce co-authored the well known CCIE prep book "Cisco Certification - Bridges, Routers and Switches for CCIE's" in 1998. He has been consulting for commercial companies and government agencies and teaching CCIE classes in the Washington metro area since 1999. In 2000, Val and Bruce founded NetMasterClass. Along with Bruce, Val teaches and develops the training course materials and the on-line training programs used by NetMasterClass. Val enjoys programming in the Unix environment and creating on-line graded assessment labs (CHECKiT). To relax, Val enjoys running, biking, camping and fishing with his seven year old son, Mark. Val lives in Reston, Virginia.

Bruce has been teaching CCIE preparation classes since 1997. Along with Val Pavlichenko, Bruce co-authored the book "Cisco Certification – Bridges, Routers and Switches for CCIE's" in 1998. Bruce enjoys developing learning content that makes students "consider all configuration options so that they can spot hidden issues". Bruce lives in Fairfax, Virginia.

Bob has been teaching technology classes since 1997 and has been a Senior Network Engineer for various government agencies in the Washington area. In 2000 and 2001 Bob taught Cisco Classes at Mentor Technologies (formerly Chesapeake Network Solutions). Bob has been teaching at NMC since 2003. What Bob most enjoys about teaching is one-on-one, over-the-shoulder tutoring and seeing the light bulbs pop on. Having lived in Northern Virginia most of his life, Bob recently moved to Wild and Wonderful West Virginia.

Adel was introduced to Val and Bruce in 2001 and while helping them to test CCIE preparation guide achieved his CCIE in 2003. Nowadays he helps NetMasterClass to develop training materials. He enjoys programming in different languages and frameworks for Windows and Unix platforms. Other areas of expertise include information systems security and security related binary analysis of applications.

Indy Teller heads up the sales and support team. She has worked in the Cisco training arena for over 12 years. The goal of the sales team is to work with each individual to insure that the right mix of products and services are recommended in the journey to achieve the CCIE number. Indy has worked with Bruce and Val for almost her entire time in the training business. "Bruce and Val are the reason I wanted to be with NetMasterClass. Their sincere commitment to delivering only the best CCIE training products is what makes NetMasterClass the leader in CCIE training. That commitment sets the standards for all the other departments at NetMasterClass." Indy works virtually from Hillsville, a small town in Southwestern Virginia where she grew up. Her hobbies include working with the Carroll County Historical Society to maintain a local museum that reflects the early history of the area.

Azer helps NetMasterClass to update and improve training program. He likes to play with various internetworking protocols and use that research data to develop reading material for CCIE® candidates. He lives in Fairfax, Virginia. His hobbies include: photo and video editing and creating multimedia DVDs.

Ivan develops software for both existing online services and internal use. He also maintains the web site and the NMC learning portal. Having received his computer science degree in Russia, he joined NMC in 2004 and made a valuable contribution to company's growth. He is constantly looking for new technologies that can be applied to enhance the web-based study process. Besides work, Ivan likes BJJ, judo and salsa dancing. He lives in Vienna, Virginia.